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Frequently Asked Questions

Can I get tickets at the Ice Rink or do I need to buy them in advance?

Yes, you will need to purchase tickets before you come to the rink. We have limited tickets available for each 60 minute time slot. This allows us to ensure our skaters can social distance and be safe. Buy tickets HERE. https://www.icehousemadison.com/edgewater-ice-rink/ What size skates do you have?We have the following skate sizes: children’s 9-13,  men’s 1-13.  Skate rentals are $3 each.

Can I bring my own skates?

Yes! Feel free to bring your own skates.

Do I need to wear a face covering while skating?

Yes, per current orders from Public Health Madison Dane County, face coverings are required for individuals aged 5 and older, even outside on the rink and in our skate changing areas.

Do you have outdoor seating and heaters?

Yes! We have chairs around the rink as well as warming areas with heaters and fire pits.

Do you have parking available onsite?

Yes, the Edgewater has a heated underground parking ramp for our visitors and guests.

Do you have lockers for me to secure my belongings?

We do not have lockers and suggest guests leave belongings and valuables secured in their vehicles.

Do you have a changing room available?

Due to safe social distancing practices, our indoor changing room is closed. We have a large outdoor area near the rink with chairs and heaters for guests to change into their skates.

Do you have skate trainers available for your children?

Yes! New this year we have skate trainers available for young children and new skaters.

I purchased tickets online. What should I do when I arrive?

When you arrive for your schedule skate time, please check in at the skate shop door to receive your confirmation, waivers and skates if rented.

We’re hungry! Can we grab dinner or a snack?

Yes! The SLicehouse Pizza Company has popped up for the winter season! Take home a pizza or enjoy a Winter Warmer by the rink. Or, if you’d like to head up to The Statehouse after your skate, show your rink receipt and enjoy a complimentary cheese curd starter on us.