Frequently Asked Questions
Can I get tickets at the Ice Rink or do I need to buy them in advance?
We recommend you purchase tickets before you come to the rink, but it is not mandatory. We do have limited tickets available for each 60 minute time slot, so purchasing in advance ensures tickets are not sold out. Buy tickets HERE. https://www.icehousemadison.com/edgewater-ice-rink/
Interested in hosting a group party or buying out the ice rink for a private event? Please fill out the interest form here.
What size skates do you have?
We have the following skate sizes: children’s 9-13, men’s 1-13. Skate rentals are $3 each.
The weather looks bad (too windy, cold or warm)…is the rink open?
Please check the website here for rink status updates before you leave for the rink.
The rink will be closed if the air temperature is 0°F or below and/or if the wind chill factor is -10°F or below, regardless of air temperature. If The Edgewater must close the rink due to inclement weather or extreme temperatures, guests will be refunded.
Can I bring my own skates?
Yes! Feel free to bring your own skates.
Do I need to wear a face covering while skating?
Guests must follow any/all Public Health Madison Dane County COVID 19 orders throughout the entirety of their reservation, both indoors and outdoors.
Do you have outdoor seating and heaters?
Yes! We have chairs around the rink as well as warming areas with heaters and fire pits.
Please note, firepit bookings go on sale fifteen days in advance. Need a date further out? Be sure to bookmark the firepit rental page and check back.
Do you have parking available onsite?
Yes, the Edgewater has a heated underground parking ramp for our visitors and guests.
Do you have lockers for me to secure my belongings?
We do not have lockers and suggest guests leave belongings and valuables secured in their vehicles.
Do you have a changing room available?
Yes, we have a changing room available with limited capacity due to safe social distancing practices. We also have a large outdoor area near the rink with chairs and heaters for guests to change into their skates.
Do you have skate trainers available for your children?
Yes! We have skate trainers available for young children and new skaters.
I purchased tickets online. What should I do when I arrive?
When you arrive for your schedule skate time, please check in at the skate shop to receive your confirmation, waivers and skates if rented.
We’re hungry! Can we grab dinner or a snack?
Yes! The SLicehouse Pizza Company has popped up for the winter season! Take home a pizza or enjoy a Winter Warmer by the rink. Or, if you’d like to head up to The Statehouse after your skate, we are open for dinner nightly through 10pm.